Customer Service

100% Satisfaction Guarantee

We stand behind our products and are proud to offer a 100% satisfaction guarantee on any defective or damaged merchandise. Please inspect goods immediately. Any defects or damages must be reported within 5 business days of delivery date. Please keep in mind, personalized merchandise cannot be returned or exchanged. Dated items cannot be returned or exchanged after event date regardless if they are defective or damaged, as Forever Lasered Memories cannot be responsible for the use of the merchandise.
 

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